Laura Bloch

Columbus, OH

Laura Bloch

Teaching data-science thinking through basketball, and building AI-powered customer experience products.

ArcHoopsCo-founder SafeliteTechnical PM
Carnegie MellonB.S. ECE
ColumbiaM.A. Instr. Tech
01

About

I work at the intersection of engineering, product, and learning design — I studied electrical and computer engineering before moving into instructional technology, and I've spent my career translating between the two.

ArcHoops
Chief Product Officer & co-founder — data-science education through basketball analytics, Nexus Louisiana accelerator.
Safelite
Technical Product Manager — own three production AI agents (two voice, one chat) handling millions of interactions a year.
Carnegie Mellon
B.S. Electrical & Computer Engineering.
Columbia
M.A. Instructional Technology & Media, Teachers College.
Certifications
Professional Scrum Product Owner (PSPO), Professional Scrum Master (PSM).
02

Work

Edtech / Founder

ArcHoops

Co-founded with a data scientist and a former NBA player to teach data-science thinking through basketball prediction and analytics. Pilot at Park Forest Elementary reached ~52 students and 1,600 predictions, with 85% lesson completion.

Product

AI Customer Experience — Safelite

Own the roadmap for two voice agents and one chat agent handling millions of customer interactions annually — balancing reliability, escalation design, and measurable service outcomes.

Edtech

Early-learning product, HOMER by BEGiN & Teachers College

Built early-learning product experience at HOMER by BEGiN and the Teachers College DLL Lab, grounded in instructional design research.

Engineering roots

Firmware & technical consulting

Started in firmware engineering at Alarm.com, then technical consulting at Improving — the systems background that still shapes how I scope and de-risk product work today.

03

Projects

Hardware · K-12

CuddleCode

A customizable, programmable plush toy that teaches kids to code through play.

Platform

matchEd

Connecting education students with in-service teachers for mentorship and placement.

Curriculum

Making with Monsters

A makerspace curriculum teaching growth mindset through hands-on building.

Creative Technologies

Augmented Reality Travel Map

Hand-watercolored canvas maps where collected city pins act as AR targets, surfacing photos from each trip.